October 28, 2016 Edvan B.
Quick and friendly"Great service. John was great. All work was spot on. I would send my mom here. Quick and friendly"
July 6, 2016 Laurie F.
Great service overall!"I had taken my car into another shop for a once-over and a long over-due tune-up and after they quoted me a ridiculous price for the tune-up and front and rear brake repairs (as well as a $120 inspection fee), I started calling around to see what my options were. John answered right away and he was able to quote me his fees for the same repairs off the top of his head. The final bill ended up being within a few dollars of what he quoted! I'm not sure if they typically charge an inspection fee or what it costs since I had already had that done. I dropped my car off the next day late in the morning and it was ready by 5:30. Since it was ready for pick up before I could arrange a ride, John took care of everything over the phone so I could pick up after hours. The prices here were very reasonable and fairly similar to other small shops I called around to but I appreciated that John answered the phone promptly, provided such an accurate estimate without having to get a lot of vehicle information (one place wanted my VIN and needed to know a bunch of engine specs), and was very accommodating to my schedule."
June 13, 2016 Barbara D.
The Shop is the only shop I will use"I have a limited edition Ford Thunderbird (MisTbird) which I have been taking it to the Fremont Ford Dealership even though I know it would cost more. They should know what they are doing right??? Wrong. One day after they repaired my air conditioning, I had to return the car with the original problem and fried wiring. I was told it would cost an additional $2200 (total $2700) to fix. My warranty company indicated that the dealership was at fault and refused to pay anything. Losing all confidence in Fremont Ford, I decided to take my car to The Shop. John was able to correctly diagnose the problem at a fraction of the dealership cost ($580) and even offered to call the warranty company to explain what repair was actually needed. MisTbird is only going to The Shop in the future."
April 21, 2016 Eddie M.
Fast, efficient and friendly"I needed to change the spark plugs on my Cadillac CTS. Called other shops around the area and many of them were charging an arm and a leg for labor... I checked on yelp and saw this place with awesome reviews. I called to make an app't and was done. I brought it in and they were fast, efficient, and friendly. They didn't charge as much as the other shops and they used Cadillac factory parts (even better). I was happy that my car is fixed and my wallet wasn't heavily dented. I'll be sure to bring my car back to them for other engine problems in the future!"
March 8, 2016 Leo K.